- Orders from sarraf.com are usually processed within 1 Business Day unless it is stated on the Description tab
- All Delivery times are Monday through Friday not including Saturday and Sunday
- Signature is Required on all Deliveries over $500, regardless of any waivers you have from UPS.
- All packages are insured, so you don’t need to be concerned with lost packages.
* We will ship orders under $10,000 to APO and FPO addresses via USPS priority mail. The arrival times listed are for U.S. addresses and do not generally to APO and FPO addresses.
Shipments Are Insured
* We fully insure each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. For added security, it is our policy that a signature is required for all Sarraf.com orders over $500.00, regardless of any signature waivers you may have with FedEx or UPS.
Alternate Shipping Addresses
* If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. This step helps protect you from fraudulent charges to your credit card.
* Currently, sales tax is only collected on orders shipped to addresses in California
Wholesale account shipping Options
1.All orders will be charged the discounted rate we get from FedEx or UPS for shipping and handling. This includes backorders.
2. Daily shipping cut-off will be 3:00 p.m. Pacific Time. Monday-Friday. Quality Gold is not responsible for shipping delays due to technical difficulties, mechanical issues or other circumstances beyond our control.
3. We ship via UP or Fedex Service options