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Shipping and Sales Tax Policy

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US Destinations
Delivery Option
Cost
Estimated Total Delivery Time
USPS First Class Orders under $100
3.99
3-9 Business Days
Ground orders under $100
6.99
3-5 Business Days
2-Day orders under $100
14.99
2 Business Days
UPS 2-Day orders over $100
Free
2 Business Days
Next Day
24.99
1 Business Days
International Destinations
Delivery Option
Cost
Estimated Total Delivery Time
FedEx International over US$500
Free
1-4 Business Days
FedEx International under US$500
$25.00
 
* International orders do not include DUTY TAX on your orders however your countries may decide to charge you DUTY TAX on your order. in those cases, sarraf.com is not responsible for the DUTY. The DUTY is your responsibility. 
  • Orders from sarraf.com are usually processed within 1 Business Day unless it is stated on the Description tab
  • All Delivery times are Monday through Friday not including Saturday and Sunday
  • Signature is Required on all Deliveries over $500, regardless of any waivers you have from UPS.
  • All packages are insured, so you don’t need to be concerned with lost packages.
APO/FPO Addresses

* We will ship orders under $10,000 to APO and FPO addresses via USPS priority mail. The arrival times listed are for U.S. addresses and do not generally to APO and FPO addresses.

Shipments Are Insured

* We fully insure each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. For added security, it is our policy that a signature is required for all Sarraf.com orders over $500.00, regardless of any signature waivers you may have with FedEx or UPS.

Alternate Shipping Addresses

* If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. This step helps protect you from fraudulent charges to your credit card.

Sales tax

* Currently, sales tax is only collected on orders shipped to addresses in California

Wholesale account shipping Options

 

1.All orders will be charged the discounted rate we get from FedEx or UPS for shipping and handling. This includes backorders.

 

2. Daily shipping cut-off will be 3:00 p.m. Pacific Time. Monday-Friday. Quality Gold is not responsible for shipping delays due to technical difficulties, mechanical issues or other circumstances beyond our control.

 

3. We ship via UP or Fedex Service options

 

Standard Overnight

Priority Overnight→

2-day service→

Ground→

Saturday delivery