Posted by Anthony on 2nd Jul 2014
Service reps friendly and courteous best value for your dollar.
Posted by Unknown on 9th Jan 2013
As a first-time customer, I was a bit hesitant to order on-line. But the 24 box-chain necklace was exactly as pictured (and as I had hoped it would be), and the service was excellent. Perfect chain, excellent service 1
1672 2139 1357786710 5 I bought this bracelet for my husband for Christmas and he loved it! The design is unique and beautiful! Would buy it again!
C. Branch Exceptional! 1
1756 19110 Jackie Campbell 1358840856 5 I looked everywhere for a good quality version of this necklace at a reasonable price and was delighted with this purchase. Was worried that buying from US might take ages for delivery as I live in UK but it arrived within a couple of days! Very impressed. Would be happy to shop here again. Excellent product 1
1755 19110 Jackie Campbell 1358840084 5 I looked everywhere for a good quality version of this necklace at a reasonable price and was delighted with this purchase. Was worried that buying from US might take ages for delivery as I live in UK but it arrived within a couple of days! Very impressed. Would be happy to shop here again. Excellent product 1
1753 19007 1358802181 4 1
1754 554 1358806604 5 Mine arrived today in the mail. Just absolutely love this product! I ordered on a Friday evening and received it on a Monday...my sister order this product a while back and once I saw the bracelet I just had to have it! The craftmans work exceeded my expectations. Thank you for making my day... Gorgeous Design 1
1747 9468 Rita ketron 1358548262 3 Was a pleasant purchase 1
1748 15919 Stephen S Morelock 1358561383 5 As advertised and delivered as promised. Price ws very competitive. As advertised. 1
1746 19739 n.hottin 1358546512 5 greatvalue 1
1741 17523 Kris 1358442196 5 Love my ring. Very classy. Fast delivery! Great purchase! 1
1750 529 Diana Davis-Lopez 1358649852 4 This bracelet is a smaller 9mm diameter than I wanted. I ordered the wrong one but had to actually see it. I have ordered and received a 12mm and I am wearing it now. I hope the return goes as smoothly as stated. Returning merchandise. 1
1749 15918 Paul Anderson 1358565622 5 When Wal=Mart sells your products, that gives me confidance that I will receive exceptional value and quality. I know exactly what I have purchased and at a very good price. confidance 1
1742 812 Joshua Fritz 1358512196 4 Everything went great. I had to send it back because I accident ordered the wrong size. Other than that you guys did a great job. Item returned 1
1734 7107 1358362801 4 Beautiful! 1
1735 15579 1358362845 4 1
1736 19108 Vicky Driskell 1358366252 5 I love my herringbone necklace. I will be ordering more from this company. Thank you Love It 1
1737 463 Leslie Opper 1358367086 4 This stuff works well, But I got the cleaning clothe, This seems to get all the oxidation off the necklace & the charm very well.It cleans all the black off of it. jewelery cleaner 1
1738 19586 Jim I. 1358376417 5
Sarraf's website is extremely user-friendly and easy to navigate to find the item you are seeking. The prices are very reasonable, and the item(s) I ordered arrived even sooner than I anticipated. Also, the shipping was at no cost to me.
I am very satisfied with Sarraf and would order from them again. Easy to use Website 1
1731 19264 1358360726 4 Wish You Guys Just Upgrade Your Pictures Showing Size Other Then That I Like It An The Shipping Was Quick An FREE!! Perfect For Small Chain 1
1732 13698 1358360737 5 1
1733 19550 Teresa Rogers-Kossman 1358361689 5 This chain is absolutely beautiful! Excellent Quality! Unfortunately I ordered the 10k gold and needed to order the 14k gold due to a pendant I have that is 14k gold and is unavailable in 10k. I contacted customer service to find out about an exchanged and they were very helpful! I will be ordering the 14k gold chain shortly. Beautiful Chain 1
1719 13153 Don Bailes 1358097443 4 I purchased this rose gold bracelet for my wife
for Christmas. It is truly a very well made, sold piece
gold jewelry. My wife was very pleased with it!! Lovely bracelet 1
1726 1749 Wendi 1358278163 5 We couldn't be happier. The quality is great.The price was better than other sites. The shipping was the best! Thank you. Great quality, super fast 1
1727 18665 Paul 1358282191 5 The ring is perfect, exactly as described (and exactly what I wanted), and while it wasn't dispatched as soon as the website's FAQ suggested, I did order it in the run-up to Christmas. But otherwise, it's exactly what I wanted, and will happily order from Sarraf again! Exactly as ordered 1
1721 9194 greg 1358190743 4 excellent value, very fast delivery, very pleased with my purchase and will shop here again in the future 1
1722 1913 1358198507 4 the chain was beautiful but was not near the mm size advertised. i sent it back for a larger size 20 and thicker dimen. 3mm. the usps shows it was delivered last fri. at 11:45 am
Posted by Randy borden on 3rd Dec 2012
Excellent service excellent quality more than I expected. Highly recommend great customer service
Extended Holiday Return Policy
To ensure your recipient will love your jewelry selection, items shipped from Sarraf.com between November 3rd. and December 14th are eligible for our extended return policy and can be returned to Sarraf.com through January 14, 2012. Our extended return policy applies to items in original condition; the same as our normal 30-day return policy.
If for any reason you aren't satisfied, you can return any non-engraved item in its original condition for a refund or exchange. If you have any questions about our return procedure, please don't hesitate to contact us.
Returning Your Order
To return a jewelry item to Sarraf Jewelry Inc., follow our three step process:
650 S. Hill St., # 728
Los Angeles, CA 90014
650 S. Hill St., # 728
Los Angeles, CA 90014
Once your return is received, it will be reviewed by our Quality Assurance department. You will receive credit back to the same credit card which was charged to or exchange within seven business days.
Any improperly packaged, or non-insured packages will be returned to sender. Items that show signs of wear or have been resized (by a jeweler other than Sarraf Jewelry Inc.), engraved, altered, special ordered items or damaged in any way cannot be accepted for return.
* Sarraf Jewelry Inc. will not be
responsible for loss or damage of return shipments.